Business
Six Steps to Perfect Objection Handling
Never take an objection personally It shows all over your face, and it’s not attractive. Repeat the question Confirms understanding, ensures everyone else hears it, and gives you an extra few seconds to construct a...
Business
6 Steps to The Perfect Sales Call
A solid call model helps beginning sales people, and provides a framework for the experienced. My favorite is IBM’s Customer Tailored Sales Call. It’s a simple six part linear framework to make the best of a...